> How do I pay an outstanding balance?

If you have an outstanding balance to pay following a cancellation or a mid term change to your policy and have a policy you took out on or after 4th December 2024, you can pay this online 24/7 in My Account.

If you haven't yet registered for an online account, you can do this now. You'll need your Policy Number to hand (this can be found on your confirmation letter or email.)

As with all insurances, terms and conditions apply.

In the UK, Carole Nash Insurance Consultants Ltd is authorised and regulated by the Financial Conduct Authority, under firm reference number 307243. Registered address: Embankment West Tower, 101 Cathedral Approach, Salford, M3 7FB. You can check this on the Financial Services Register by visiting their website.

Carole Nash is a trading style of Carole Nash Insurance Consultants Ltd. Company registration no: 2600841 England and Wales. Online sales and quotation service is currently only available to UK customers. Calls may be recorded for training and monitoring purposes.