My bike has been written off. Can I have a refund?

If there's been a claim or accident on your policy, you'll need to pay the full premium for the year - we cannot offer a refund after a claim. This is because, when you receive a payout on your claim, your contract of insurance with your insurer is fulfilled and the policy ends.

Full details of this can be found in the terms and conditions received from your insurer.

As with all insurances, terms and conditions apply.

In the UK, Carole Nash Insurance Consultants Ltd is authorised and regulated by the Financial Conduct Authority, under firm reference number 307243. Registered address: Embankment West Tower, 101 Cathedral Approach, Salford, M3 7FB. You can check this on the Financial Services Register by visiting their website.

Carole Nash is a trading style of Carole Nash Insurance Consultants Ltd. Company registration no: 2600841 England and Wales. Online sales and quotation service is currently only available to UK customers. Calls may be recorded for training and monitoring purposes.